Question 1

Are you WSIB certified?

Accepted Answer

Yes, we are fully WSIB (Workplace Safety and Insurance Board) certified. This means our workers are covered for workplace injuries, and your business is protected from liability. We maintain our certification year-round.

Question 2

What insurance coverage do you carry?

Accepted Answer

We carry $5 million in commercial general liability insurance. This provides comprehensive protection for your property and peace of mind for our clients, regardless of the size of the project.

Question 3

What cleaning products do you use?

Accepted Answer

We exclusively use eco-friendly, organic cleaning products that are safe for people and the environment. Our products are WHMIS compliant and meet all Ontario health and safety standards without compromising on cleaning power.

Question 4

What areas do you serve?

Accepted Answer

We serve the entire Ottawa-Gatineau region including Ottawa, Kanata, Gatineau, and Orleans. We've been serving these communities for over 20 years.

Question 5

How is pricing determined?

Accepted Answer

Pricing is based on the size of your facility, the type of cleaning required, and the frequency of service. We provide free, no-obligation quotes after assessing your space. No hidden fees — ever.

Question 6

Do you bring your own supplies and equipment?

Accepted Answer

Yes, we bring all cleaning supplies and professional-grade equipment. As the founders of Orleans Janitorial Supplies, we have access to the best commercial cleaning products available. Everything we use is eco-friendly.

Question 7

What certifications and memberships do you hold?

Accepted Answer

We hold certifications from ACMO, IHSA, WSIB, CNESST, Safe Contractor, and Avetta. We are also members of the Ottawa Board of Trade and maintain WHMIS compliance for all our staff.

Question 8

Can you accommodate custom cleaning schedules?

Accepted Answer

Absolutely. We offer daily, weekly, bi-weekly, monthly, and one-time cleaning services. We can work around your business hours, including evenings and weekends, to minimize disruption to your operations.

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